Frequently Asked Questions
1. What is Etruria Apparel?
Etruria Apparel is a premium clothing brand offering trendy and high-quality fashion for all.
2. Do you offer international shipping?
Yes, we ship worldwide. Shipping charges may vary based on location.
3. How can I track my order?
You will receive a tracking link via email once your order is shipped.
4. What payment methods do you accept?
We accept credit/debit cards, PayPal, COD(cash on delivery), and cryptocurrency payments.
5. Can I return or exchange an item?
Yes, we have a 3-day return and exchange policy. Please check our return policy for details.
6. How do I contact customer support?
You can reach us via email or our contact form on the website.
7. Are your products eco-friendly?
We prioritize sustainability and use eco-friendly materials wherever possible.
8. Do you offer wholesale options?
Yes, we offer wholesale purchases. Please contact us for more details.
9. Can I customize my order?
Yes, we offer custom designs for bulk orders.
10. How do I know my size?
Check our size guide available on the product pages.
11. How long does delivery take?
Delivery time varies from 3-10 days depending on your location.
12. What if I receive a damaged product?
Contact us immediately with pictures, and we’ll arrange a replacement.
13. Do you have a physical store?
Currently, we operate online only.
14. Do you offer discounts?
Yes, we offer seasonal discounts and special offers.
15. Can I cancel my order?
Orders can be canceled within 24 hours of placement.
16. How do I become a brand ambassador?
Apply via our website's ambassador program.
17. Do you restock sold-out items?
Yes, we frequently restock popular items.
18. Where are your products made?
Our products are designed with care and manufactured globally.
19. Can I change my shipping address?
Yes, but only before your order is dispatched.
20. Do you have a loyalty program?
Yes, we offer rewards for our loyal customers.